Better Ticket Handling and Connection Reliability
July 11, 2025
Unassigned tickets now show as New, and ticket summaries run only when you trigger them, so inbox triage is clearer and more intentional. Store connections also handle limits more reliably, and you can configure variant settings in the product.
Summary
- Unassigned tickets now show as New
- Run ticket summaries only when you choose
- Connection limits behave more reliably