Clearer delivery check-ins and support conversations
October 24, 2026
Delivery check-ins now confirm whether a parcel arrived before offering a replacement, helping avoid unnecessary requests. Phone chat controls have better spacing, while staff handoffs and review notes more accurately reflect conversations.
Summary
- Delivery check-ins confirm arrival before starting a replacement request.
- Phone composer buttons have restored spacing for easier tapping.
- Staff handoffs display correctly, and review notes consider later replies.