Accurate refunds, clearer chats, and mobile onboarding
August 20, 2026
Refunds after order edits now follow what was actually paid instead of the current order total, and customer-facing messages no longer include replacement shipping rates. Onboarding works on phones, check-in no longer re-asks outstanding delivered-receipt questions, and verified order identity is kept even when an order status email is truncated.
Summary
- Refunds after order edits now match what was paid
- Customer copy no longer includes replacement shipping rates
- Onboarding works on mobile; check-ins skip repeat receipt questions