Reliability and Ticket Sorting Improvements

July 31, 2025

This release improves chat reliability and standardizes ticket sorting by date. Merchants should see a more predictable ticket queue, with fewer ordering inconsistencies across devices.

Summary

  • Improved health checks reduce unexpected chat interruptions.
  • Tickets now sort by date for consistent queue prioritization.
  • Removed client-side sorting to prevent mismatched ticket order.

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