Product links from store knowledge

August 24, 2026

When chat recommends products mentioned in your articles, FAQs, or other store knowledge, those suggestions now include working product page links. Shoppers can open the item directly instead of seeing an unlinked name.

Summary

  • Recommendations from store knowledge include product page links
  • Shoppers can open the suggested product from chat
  • Links follow the product URLs already in your content

Related FAQs