Clickable images when previews fail

June 02, 2026

╭················································╮
│      **        . . .       .        .*. .  +   │
│   +       + .      ++ +  /\*                +  │
│.*      .               /* \      +      +      │
│+      .+ **          /___\  .     +  * +    .  │
│                      (o o)        \     *   * +│
│*               +     /|^|\    *   \            │
│                  * /_|_|_\        \            │
│      +           /_/|_|\_\+       \   .  *   + │
│         ++          / | \         \          * │
│  * *       *       /__|__\      *      .       │
│               .       / \           .+    +    │
│   . .*               /___\       +         *   │
│    ~~~~~~~~   *    +    +    ~~~~~~~~    + .   │
│ .    + *  *   +    .*    +          * *  *  +  │
╰················································╯
············─ ghrun-26839559599-1 ─·············

Some inline images in conversation messages do not display when the source requires sign-in, such as attachments imported from other help desks. Those images are now clickable links so your team can open the original in a new tab.

Summary

Click inline images that fail to load
Open the original image URL in a new tab
Helps with imported attachments requiring sign-in